FAQ

When will my pick-up order be ready?

Our Budapest and Komárom store always has fresh pralines, chocolate bars, dragees and spreads in stock. If you select pick-up, your orders will be ready in a few hours when the store is open, or the next business day if you order on days we are closed. We will always send you an email when your order is ready for pickup.

When will I receive my package if I select delivery?

Your order will be shipped 1-5 business days from your order. Our products are made fresh and sensitive to heat, so we don't ship on Fridays, weekends and holidays to avoid the products sitting in the warehouse of the delivery company. Once your package is shipped, you will receive it in 1-2 days. Our delivery company (GLS) will send you an SMS text message with the exact day and time of delivery.

If you want the package delivered a on a specific day or later, write in the comment at checkout.

How can I pay?

You can pay with card at chckout or select Cash on Delivery. In this case you can pay with card or cash when you pick-up the package or directly the courier in case of delivery.

How should I store the pralines and chocolates?

Our pralines are fresh made and best enjoyed fresh. In case you decide to store them, keep them in a dark, cool place.

Do you ship internationally?

Yes, our courier partner will deliver to the following countries:

Austria, Belgium, Bulgaria, Czechia, Denmark, France, Greece, The Netherlands, Poland, Latvia, Lithuania, Norway, Italy, Portugal, Romania, Spain, Slovakia, Slovenia and Ireland.

Do you have dairy free, gluten free and vegan pralines and chocolates?

Yes, our Single Origin collection is gluten free and all our dark chocolates are dairy free. The Zsutella hazelnut spread is also gluten and dairy free. We always have a selection of dairy free, gluten free and vegan pralines - call us for the actual flavors.